Towing Dispatch AnsweringThat Routes Every Urgent Call

Your towing answering service gets the location, vehicle, and urgency, then sends dispatch the details before the caller hangs up.

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Hear it take a real call. Then decide.

$150

Avg. tow
100%

Call next one
0.5s

AI answer time

Every missed call = another company's tow

AI picks up before the second ring.

Your towing AI agent is ready

Calls you're missing right now

Your phone rings

My car broke down on the highway. I need a tow
I locked my keys in my car at the mall
There's been an accident, we need a wrecker
My truck won't start, can you do a jump?

What happens next

AI handles them

Gets the exact location â cross streets, mile markers, parking lot details
Asks about the vehicle, make, model, and situation (accident, breakdown, lockout)
Sets expectations from the response rules you provide
Captures vehicle details for proper follow-up â flatbed, wheel-lift, heavy-duty
Qualifies every call: motor club vs. private pay, roadside vs. accident, light vs. heavy
Flags priority calls, accidents, police requests, and highway breakdowns for your dispatcher

Every missed call is a lost tow

The math on missed calls.

100%

Won't wait. Ever.

They're stranded on a highway. They're not leaving a voicemail, they're calling the next towing company immediately.
$150

Avg. missed tow

Standard tow is $150. Long-distance is $300-$500. Heavy-duty? $500+. Every missed call is guaranteed revenue gone.
<60sec

Decision window

Stranded motorist calls 2-3 towing companies in under a minute. First one who picks up gets dispatched. Period.
24/7

When breakdowns happen

3am highway breakdown. Sunday morning flat tire. Holiday night accident. The calls never stop, but your dispatcher went home.

Every towing company deals with this

Sound familiar?

On a tow or on the phone â pick one

You're hooking up a car on the side of I-35. Phone rings 5 times. Each call is a $150+ tow going to someone else.
AAA has a call center. You don't.

Motor clubs answer instantly. Your private-pay calls, the ones worth 3x more â go to voicemail. The math doesn't work.
Police rotation requires you answer

Miss calls from PD dispatch and you risk your rotation spot. That's $1,500-$4,000/month in guaranteed revenue, gone.
Nights and weekends are your best revenue

After-hours tows pay premium rates. But if nobody answers, nobody pays. Your highest-margin hours have the worst answer rate.

Done-with-you setup

Easier than your dispatch board.

Describe your business

Services: light-duty, heavy-duty, lockouts, jumps
Service area and response expectations
Priority rules: police rotation â urgent dispatcher alert
Connect your phone

New local number or forward your existing line
After-hours, overflow, or always-on
Works with any phone â even a cell
Go live

AI answers with your company name
Gets location, vehicle, and urgency
You get a text with every detail + recording

Before and after

Every missed call is someone else's tow.

With Optima Voice

Every call answered. Location captured. Urgency flagged. You get a text with every detail.

Calls captured

Location, vehicle info, and situation, ready to roll a truck
Motor club vs. private

AI identifies the call type so you can prioritize private-pay
Instant text alerts

Location, vehicle, situation, caller info, recording

Police rotation secured

Every PD call answered on the first ring. Your spot is safe.
24/7 coverage

Nights, weekends, holidays, always on
Priority calls routed

Accident, police request â your dispatcher gets the urgent summary

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Your dashboard

See everything. Control everything.

Call recordings + transcripts
Pickup location with cross streets
Vehicle: make, model, year, color
Situation: breakdown, accident, lockout, flat
Call type: motor club vs. private pay
Equipment needed: flatbed, wheel-lift, heavy-duty
CRM sync

Service area and response radius
Services and equipment available
Priority routing rules (police, accidents)
Driver availability notes and follow-up rules
Pricing by distance and vehicle type
Motor club vs. private-pay policies

Built for towing

Handles every type of tow call.

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- Gets exact location: cross streets, mile markers, highway direction, parking lot name
- Asks about the vehicle and situation: won't start, flat tire, out of gas, overheating
- Sets response expectations from your configured rules
- Captures caller phone number for driver to call when approaching
- Identifies accident calls and routes them as highest priority
- Asks about vehicle count, vehicle types, and scene conditions
- Captures police reference number and officer contact if available
- Captures equipment needs â flatbed for damaged vehicles
- Qualifies vehicle: semi, bus, RV, construction equipment, box truck
- Asks about load status, weight, and any hazmat concerns
- Captures DOT numbers and company info for commercial vehicles
- Routes to your heavy-duty operator with full vehicle details
- Gets vehicle details: make, model, year, key type (standard, fob, push-button)
- Confirms location and estimated wait tolerance
- For jump starts: asks if the battery is completely dead or intermittent
- Flags the call for fast dispatcher follow-up

Book now

AI answers PD dispatch calls, captures the location and vehicle info, and flags the call for your dispatcher based on your rules. It keeps the details out of voicemail.
Yes. Unlimited simultaneous calls. Friday night at 2am with 10 calls at once? All answered, all locations captured, all summarized. No busy signals.
Try the demo on this page. Stranded motorists just want someone to answer. AI does, instantly, professionally, and with your company name.
If you can forward a phone call, you can set this up. 5 minutes. Every call gets texted to you with location and vehicle info. No apps, no software.
AI asks if they have roadside assistance or are paying out-of-pocket. It captures the membership info and any pricing notes you provide, so your dispatcher knows what they are rolling on.

Two tows pay for a month of Optima Voice

How many calls does your business miss per month?

0 Calls 1000+ Calls

Current

What missed calls cost you

Missed calls per week: ~8
Revenue lost per missed call: ~$150
After-hours calls unanswered: 100%
Police rotation calls missed: 30%+
Monthly revenue lost: ~$4,800+

With Optima Voice

60

Calls / Month
$12,000+

Revenue you keep

Book now

15 minutes. Nothing to sign.

Someone is stranded right now.

Did they reach you â or the next company on Google?

The towing company that picks up gets the tow. Every time.

Towing Dispatch AnsweringThat Routes Every Urgent Call

Your towing answering service gets the location, vehicle, and urgency, then sends dispatch the details before the caller hangs up.

Your phone rings

AI handles them

Hear it handle a tow call. Right now.

The math on missed calls.

Won't wait. Ever.

Avg. missed tow

Decision window

When breakdowns happen

Sound familiar?

On a tow or on the phone â pick one

AAA has a call center. You don't.

Police rotation requires you answer

Nights and weekends are your best revenue

Your first 5 calls are free.

Easier than your dispatch board.

Describe your business

Connect your phone

Go live

Every missed call is someone else's tow.

Without Optima Voice

With Optima Voice

See everything. Control everything.

Handles every type of tow call.

You're wonderingâ¦

How many calls does your business miss per month?

Someone is stranded right now.

Start answering every call. Today.

Towing Dispatch AnsweringThat Routes Every Urgent Call

Your towing answering service gets the location, vehicle, and urgency, then sends dispatch the details before the caller hangs up.

Your phone rings

AI handles them

Hear it handle a tow call. Right now.

The math on missed calls.

Won't wait. Ever.

Avg. missed tow

Decision window

When breakdowns happen

Sound familiar?

On a tow or on the phone â pick one

AAA has a call center. You don't.

Police rotation requires you answer

Nights and weekends are your best revenue

Your first 5 calls are free.

Easier than your dispatch board.

Describe your business

Connect your phone

Go live

Every missed call is someone else's tow.

Without Optima Voice

With Optima Voice

See everything. Control everything.

Handles every type of tow call.

You're wonderingâ¦

How many calls does your business miss per month?

Someone is stranded right now.

Start answering every call. Today.

On a tow or on the phone â pick one

You're wonderingâ¦