Plumbing Answering ServiceThat Books Every Call Today

Your plumbing answering service books jobs, qualifies leads, and routes pipe-burst emergencies while you are under the sink.

Book now

Hear it take a real call. Then decide.

$1.2K

Missed lead
85%

Call next one
0.5s

AI answer time

A burst pipe call is worth $800â$3,000

AI picks up before the second ring.

Your plumbing AI agent is ready

Calls you're missing right now

Your phone rings

Water is pouring through our ceiling right now
Our water heater stopped working, no hot water
The toilet is backed up and sewage is coming up
How much does it cost to repipe a house?

What happens next

AI handles them

Asks about the issue, what's leaking, where, and if the water is shut off
Greets callers with your company name and answers questions about your services
Books service calls with address, problem description, and availability
Handles water heater inquiries, tank vs. tankless, sizing, installation timeline
Qualifies every lead: emergency vs. scheduled, residential vs. commercial, scope of work
Routes emergencies, burst pipe, gas line, sewage backup â to your on-call plumber immediately

Every missed call is a lost job

The math on missed calls.

85%

Won't leave a voicemail

Their pipe burst. Water is everywhere. They're not waiting for a callback, they're dialing the next plumber on Google.
$1,200

Avg. missed lead value

Service calls are $200-$500. Water heater installs: $2,500+. Emergency burst pipes: $800-$3,000. The calls you miss skew toward emergencies â people who need help NOW.
2min

Decision window

Homeowner with a burst pipe calls 3 plumbers in 2 minutes. First one who picks up gets dispatched. The other 2 never know.
11pm

When emergencies happen

Pipes burst at night. Toilets overflow on weekends. The calls don't stop at 5pm, but you do.

Every plumber deals with this

Sound familiar?

Under the house or on the phone â pick one

You're in a crawl space soldering copper. Phone's 30 feet away in the truck. Three calls go to voicemail.
Roto-Rooter answers faster than you

They have call centers. You have a voicemail you check between jobs. They get the emergency call and the $800 drain clearing.
"Water everywhere. Called 4 plumbers. 1 answered."

That's a real Google review. The plumber who answered got the job, the 5-star review, and every referral that followed.
Paying for leads nobody answers

Google Ads cost $40-$100 per plumbing lead. Half go to voicemail while you're under a sink.

Done-with-you setup

Easier than your QuickBooks.

Describe your business

Services: drains, water heaters, repiping, sewer
Service area and hours
Emergency rules: burst pipes â call my cell
Connect your phone

New local number or forward your existing line
After-hours, overflow, or always-on
Works with any phone, even a cell
Go live

AI answers with your company name
Books service calls and qualifies leads
You get a text with every detail + recording

Before and after

Every missed call is someone else's emergency job.

With Optima Voice

Every call answered. Emergencies dispatched. Service calls booked. You get a text with every detail.

Service calls booked

Address, problem description, and access details, ready to dispatch
Leads qualified

Emergency vs. scheduled, residential vs. commercial, scope of work
Instant text alerts

Name, number, address, issue, urgency level, recording

After-hours covered

Midnight burst pipe? AI answers, qualifies, and wakes you if it's real.
24/7 coverage

Nights, weekends, holidays â always on
Emergencies routed

Burst pipe, gas leak, sewage backup â your phone rings in 10 seconds

Book now

Your dashboard

See everything. Control everything.

Call recordings + transcripts
Service addresses
Issue type: leak / clog / water heater / sewer
Urgency: active flooding vs. scheduled repair
Access info: gate codes, parking, unit number
Water heater specs: tank size, fuel type, age
CRM sync

Service area and zip codes
Services offered
Emergency routing rules
Appointment availability
After-hours policies
Pricing ranges

Built for plumbers

Handles every type of plumbing call.

Book now

- Asks the right questions: what's leaking, how bad, is the water shut off, anyone at risk
- Handles unlimited simultaneous calls â no busy signals during emergencies
- Triages by severity: active flooding gets priority over a dripping faucet
- Routes true emergencies â burst pipe, gas leak, sewage backup, to your on-call plumber immediately
- Asks about current unit: tank or tankless, gas or electric, age, symptoms
- Discusses replacement options â standard, high-efficiency, tankless conversion
- Gives your price ranges and installation timeline
- Books appointments with full details so you show up with the right unit
- Asks about symptoms: slow drain, backup, gurgling, multiple fixtures affected
- Determines scope: simple clog vs. main line issue vs. root intrusion
- Explains your process â camera inspection, hydro jetting, repair options
- Books sewer camera inspections with address and access details
- Handles whole-house repipe inquiries: galvanized to copper/PEX, polybutylene replacement
- Qualifies scope: number of bathrooms, home age, pipe material, budget
- Routes renovation plumbing leads â kitchen remodel, bathroom addition, to your estimator
- Manages builder and contractor inquiries for new construction

Book now

AI detects emergencies, burst pipes, flooding, sewage backup, gas leaks, and transfers to your on-call plumber immediately. You set the rules. Non-emergencies get booked for the next business day.
Yes. Unlimited simultaneous calls. Every one answered and qualified. No busy signals, no voicemail. Frozen pipe season is where this pays for itself in a single weekend.
Try the demo on this page. It greets with your company name, asks smart questions, and books appointments naturally. Most callers think it's your office manager.
If you can forward a phone call, you're set â we configure it with you, and every lead gets texted to you. No apps, no software, no IT.
AI asks about the current unit, symptoms, and what they need. It gives your price ranges, explains options (tank vs. tankless, standard vs. high-efficiency), and books the appointment with all the details you need to show up with the right unit.

One emergency call pays for a year of Optima Voice

How many calls does your business miss per month?

0 Calls 1000+ Calls

Current

What missed calls cost you

Missed calls per week: ~8
Revenue lost per missed call: ~$300
After-hours calls unanswered: 100%
Emergency calls missed: 75%+
Monthly revenue lost: ~$4,800+

With Optima Voice

60

Calls / Month
$12,000+

Revenue you keep

Book now

15 minutes. Nothing to sign.

Your phone rang while you read this.

Someone's pipe just burst. Did they reach you?

The plumber who picks up gets the job. Every time.

Plumbing Answering ServiceThat Books Every Call Today

Your plumbing answering service books jobs, qualifies leads, and routes pipe-burst emergencies while you are under the sink.

Your phone rings

AI handles them

Hear it handle a plumbing call. Right now.

The math on missed calls.

Won't leave a voicemail

Avg. missed lead value

Decision window

When emergencies happen

Sound familiar?

Under the house or on the phone â pick one

Roto-Rooter answers faster than you

"Water everywhere. Called 4 plumbers. 1 answered."

Paying for leads nobody answers

Your first 5 calls are free.

Easier than your QuickBooks.

Describe your business

Connect your phone

Go live

Every missed call is someone else's emergency job.

Without Optima Voice

With Optima Voice

See everything. Control everything.

Handles every type of plumbing call.

You're wonderingâ¦

How many calls does your business miss per month?

Your phone rang while you read this.

Start answering every call. Today.

Plumbing Answering ServiceThat Books Every Call Today

Your plumbing answering service books jobs, qualifies leads, and routes pipe-burst emergencies while you are under the sink.

Your phone rings

AI handles them

Hear it handle a plumbing call. Right now.

The math on missed calls.

Won't leave a voicemail

Avg. missed lead value

Decision window

When emergencies happen

Sound familiar?

Under the house or on the phone â pick one

Roto-Rooter answers faster than you

"Water everywhere. Called 4 plumbers. 1 answered."

Paying for leads nobody answers

Your first 5 calls are free.

Easier than your QuickBooks.

Describe your business

Connect your phone

Go live

Every missed call is someone else's emergency job.

Without Optima Voice

With Optima Voice

See everything. Control everything.

Handles every type of plumbing call.

You're wonderingâ¦

How many calls does your business miss per month?

Your phone rang while you read this.

Start answering every call. Today.

Under the house or on the phone â pick one

You're wonderingâ¦