AI Receptionist For Auto RepairThat Keeps Bays Full

Your auto repair answering service books work, answers service questions, and protects every call while advisors are busy.

Book now

Hear it take a real call. Then decide.

$550

Avg. job value
67%

Won't call back
0.5s

AI answer time

20 missed calls/week = $11,000 lost

AI picks up before the second ring.

Your auto shop AI agent is ready

Calls you're missing right now

Your phone rings

My check engine light came on, can I bring it in?
How much for a brake job on a 2019 Camry?
My car is making a grinding noise when I brake
Do you work on diesel trucks?

What happens next

AI handles them

Asks about the vehicle, year, make, model, mileage, and symptoms
Greets callers with your shop name and answers questions about services and hours
Captures drop-off requests with vehicle info and concern description
Captures pricing notes for common services, oil change, brakes, diagnostics
Qualifies every lead: maintenance vs. repair, make/model match, fleet vs. retail
Flags priority calls, fleet accounts, tow-ins, and repeat customers for your service advisor

Every missed call is a lost repair

The math on missed calls.

75%

Won't leave a voicemail

Their check engine light is on. They want an appointment today. If you don't answer, Meineke down the street does.
$550

Avg. missed repair order

That brake job call went to hold. They hung up and booked at the chain shop. $550 in revenue, plus the oil changes and timing belt they'll never bring you.
40+

Calls per day

Your service advisor fields 40-80 calls daily while checking in walk-ins and writing estimates. Half go to hold or voicemail.
7:30am

Morning rush

Everyone calls before work to schedule a drop-off. Your advisor is checking in 5 cars at once. The phone rings 12 times in 30 minutes.

Every auto shop deals with this

Sound familiar?

Walk-ins or phone calls â your advisor can't do both

Customer at the counter, phone ringing, estimate to write. Something gets dropped. It's always the phone.
Chain shops answer every time

Meineke, Firestone, Jiffy Lube â they have call centers. You have one service advisor doing 5 jobs at once. They book the oil change that becomes a $2,000 repair.
"Check engine light. Called 3 shops. 1 answered."

That's a real scenario every day. The shop that answered got the diagnostic, the repair, and a customer for life.
Fleet managers won't chase you

A fleet account is worth $20K-$50K/year. Their ops manager calls once. If you don't answer, they call the next shop on their list.

Done-with-you setup

Easier than your shop management system.

Describe your business

Services: brakes, diagnostics, oil changes, tires
Hours, makes you work on, specialties
Priority rules: fleet accounts â route to advisor
Connect your phone

New local number or forward your existing line
After-hours, overflow, or always-on
Works with any phone, even a cell
Go live

AI answers with your shop name
Captures appointment requests and qualifies leads
You get a text with every detail + recording

Before and after

Every missed call is someone else's repair order.

With Optima Voice

Every call answered. Appointments booked. Fleet leads captured. Your advisor focuses on the customers in front of them.

Appointments booked

Vehicle info, concern, and drop-off time, ready in your system
Leads qualified

Maintenance vs. repair, make/model, fleet vs. retail, urgency
Instant text alerts

Name, number, vehicle, concern, appointment time, recording

Fleet leads captured

Company name, fleet size, vehicle types, service needs, high-value leads never slip
24/7 coverage

After-hours appointment booking â customers schedule on their time
Morning rush handled

12 calls at 7:30am? All answered. All booked. Advisor focuses on check-ins.

Book now

Your dashboard

See everything. Control everything.

Call recordings + transcripts
Vehicle: year, make, model, mileage
Concern: symptoms, warning lights, noises
Service type: maintenance, repair, diagnostic
Customer type: new, returning, fleet
Preferred drop-off time
CRM sync

Makes and models you service
Services offered and pricing
Priority routing (fleet, tow-ins)
Appointment availability by day
Seasonal promotions and specials
Drop-off and pickup procedures

Built for auto shops

Handles every type of auto repair call.

Book now

- Asks about symptoms: warning lights, noises, performance issues, fluid leaks
- Captures vehicle info: year, make, model, mileage
- Books drop-off with preferred date, time, and whether they need a ride
- Gives your diagnostic fee and explains your inspection process
- Asks about specific symptoms: grinding, squealing, pulling, vibration
- Determines urgency: noise only vs. reduced stopping vs. safety concern
- Gives your brake inspection and service price ranges
- Books with vehicle details and symptom description for your tech
- Asks about the warning light: steady or flashing, when it appeared, any drivability issues
- Explains your diagnostic process and fee
- Advises on drivability â flashing CEL means stop driving, steady usually means schedule soon
- Books diagnostic appointments with full symptom history
- Captures company name, fleet size, vehicle types, and service frequency
- Discusses fleet pricing, priority scheduling, and dedicated bay options
- Routes fleet inquiries to your service manager with full details
- Handles PM scheduling for multi-vehicle fleets

Book now

Yes. Unlimited simultaneous calls. 12 calls at 7:30am? All answered, all vehicles captured, all appointments booked. Your advisor focuses on the customers walking in.
AI can share the pricing notes you configure for common services, oil change, brakes, diagnostics, and tire rotation. It sets expectations upfront so customers arrive informed.
Try the demo on this page. It greets with your shop name, asks about their vehicle, and captures the appointment request. Most callers think it's your front desk.
If you can forward a phone call, you can set this up. 5 minutes. Every appointment gets texted to you. No apps, no software, no IT.
AI identifies fleet callers, captures company info and vehicle details, and routes them as priority calls. Your service manager gets the full picture before calling back.

One repair order pays for a month of Optima Voice

How many calls does your business miss per month?

0 Calls 1000+ Calls

Current

What missed calls cost you

Missed calls per week: ~8
Revenue lost per missed call: ~$550
Morning rush calls unanswered: 50%
After-hours booking requests: 100% missed
Monthly revenue lost: ~$8,800+

With Optima Voice

60

Calls / Month
$12,000+

Revenue you keep

Book now

15 minutes. Nothing to sign.

Your phone rang while you read this.

Someone's check engine light is on. Did they reach you?

The shop that picks up gets the repair order. Every time.

AI Receptionist For Auto RepairThat Keeps Bays Full

Your auto repair answering service books work, answers service questions, and protects every call while advisors are busy.

Your phone rings

AI handles them

Hear it handle an auto repair call. Right now.

The math on missed calls.

Won't leave a voicemail

Avg. missed repair order

Calls per day

Morning rush

Sound familiar?

Walk-ins or phone calls â your advisor can't do both

Chain shops answer every time

"Check engine light. Called 3 shops. 1 answered."

Fleet managers won't chase you

Your first 5 calls are free.

Easier than your shop management system.

Describe your business

Connect your phone

Go live

Every missed call is someone else's repair order.

Without Optima Voice

With Optima Voice

See everything. Control everything.

Handles every type of auto repair call.

You're wonderingâ¦

How many calls does your business miss per month?

Your phone rang while you read this.

Start answering every call. Today.

AI Receptionist For Auto RepairThat Keeps Bays Full

Your auto repair answering service books work, answers service questions, and protects every call while advisors are busy.

Your phone rings

AI handles them

Hear it handle an auto repair call. Right now.

The math on missed calls.

Won't leave a voicemail

Avg. missed repair order

Calls per day

Morning rush

Sound familiar?

Walk-ins or phone calls â your advisor can't do both

Chain shops answer every time

"Check engine light. Called 3 shops. 1 answered."

Fleet managers won't chase you

Your first 5 calls are free.

Easier than your shop management system.

Describe your business

Connect your phone

Go live

Every missed call is someone else's repair order.

Without Optima Voice

With Optima Voice

See everything. Control everything.

Handles every type of auto repair call.

You're wonderingâ¦

How many calls does your business miss per month?

Your phone rang while you read this.

Start answering every call. Today.

Walk-ins or phone calls â your advisor can't do both

You're wonderingâ¦